Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Luxe Label ("we," "us," "our"). By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service, including all policies referenced herein.

Our store is hosted on Shopify Inc., which provides the online e‑commerce platform that allows us to sell our products and services.

ONLINE STORE TERMS

You must be at least the age of majority in your state of residence or have parental consent to use this site. You may not use our products for illegal or unauthorized purposes.

PRODUCTS & CUSTOM APPAREL DISCLAIMER

Many Luxe Label items are custom-made or made-to-order, including apparel using DTF (Direct-to-Film) printing.

• Slight color variations may occur due to screen settings, fabric type, or print process. • Print placement and sizing may vary slightly. • Turnaround time (TAT) begins after payment is received. • All custom and spirit wear items are final sale unless damaged or incorrect due to our error.

PRICING, AVAILABILITY & MODIFICATIONS

Prices and availability are subject to change without notice. We reserve the right to limit quantities, cancel orders, or discontinue products at any time.

BILLING & ACCOUNT INFORMATION

You agree to provide accurate billing and contact information. Orders suspected to be reseller or bulk abuse may be limited or canceled.

PROHIBITED USES

You may not use our site or content for unlawful, abusive, fraudulent, or harmful purposes. Violation may result in termination of service.

DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services are provided "as is" and "as available." Luxe Label shall not be liable for indirect, incidental, or consequential damages to the fullest extent permitted by law.

GOVERNING LAW (ARKANSAS)

These Terms of Service are governed by and construed in accordance with the laws of the State of Arkansas, United States.

CONTACT INFORMATION

Questions regarding our policies may be sent to: 📧 luxelabel0@gmail.com

PRIVACY POLICY

INFORMATION WE COLLECT

We collect personal information you provide during checkout, including name, address, email, phone number, and payment details.

HOW WE USE YOUR INFORMATION

• To process orders • To communicate order updates • To send promotional emails or SMS (if opted in) • To improve our website and customer experience

SMS & EMAIL MARKETING

By opting in, you consent to receive marketing communications. Message & data rates may apply. You may opt out at any time by replying STOP or using unsubscribe links.

DATA SECURITY

Your payment information is encrypted and processed securely through Shopify and its payment providers.

THIRD‑PARTY SERVICES

We may share necessary information with trusted third-party services (Shopify, payment processors, shipping carriers) solely to fulfill orders.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal data by contacting us.

REFUND & RETURN POLICY

ALL SALES POLICY

Due to the custom nature of our products:

🚫 NO REFUNDS OR RETURNS on: • Custom items • Spirit wear • Made‑to‑order apparel • Sale or discounted items

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or incorrect: • Contact us within 48 hours of delivery • Provide clear photos of the issue • Approved replacements will be issued (no refunds)

SHIPPING POLICY

• Turnaround Time (TAT) is 10–15 business days AFTER payment is received • TAT does not include shipping transit time • Luxe Label is not responsible for USPS or carrier delays • Incorrect shipping addresses provided by the customer are not eligible for replacement

FINAL NOTE

By placing an order with Luxe Label, you acknowledge and agree to all policies listed above.

Last Updated: 2025